AZ ONLY - REMOTE 3RD PARTY DEBT COLLECTOR AGENT
Full Time • Hybrid - US
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Paid time off
REMOTE 3RD PARTY DEBT COLLECTOR AGENT POSITION (OPEN)
*IF YOU APPLY FROM OUTSIDE OF ARIZONA - YOUR APPLICATION WILL BE DISCARDED*
*IF YOU APPLY FROM OUTSIDE OF ARIZONA - YOUR APPLICATION WILL BE DISCARDED*
Experience Required:
· 1-5 years of proven experience in 3rd Party Debt Collections.
· Proficiency in following and understanding the Fair Debt Collection Practices Act (FDCPA) and up to date on Reg F revisions.
· Demonstrated success in achieving collection goals independently.
· Experience using 3rd Party Debt Collection Software
· Experience emailing consumers and manually outbound dialing
Role and Responsibilities:
· Ensuring compliance with FDCPA & Reg F regulations.
· Facilitating 100-150 + outbound Calls per day.
· Analyze account details, instruct consumers with payment plans, and negotiate settlements while maintaining a professional demeanor.
· Utilize innovative approaches to optimize collection efficiency and maintain high standards of professionalism.
· Notating and organizing accounts effectively.
· Utilizing Email and Text features
Qualifications:
· Very strong knowledge of collections practices and procedures.
· Proven ability to meet and exceed collection monthly and yearly goals.
· Superior communication and negotiation skills.
· Detail-oriented with the ability to analyze data and make informed decisions.
· Goal-driven, self-motivated, and dedicated to company professionalism.
Why Join Us:
· A supportive work environment that values professionalism and success.
· Opportunity for professional growth and career development.
· Competitive pay structure with commission potential
· PTO, STO, Paid Holidays, 401K opportunity
· In person training, remote work from home
How to Apply:
If you're ready to bring your collections expertise to a dynamic team, please submit your resume and a cover letter highlighting your relevant experience and achievements.
Flexible work from home options available.
Compensation: $18.00 - $20.00 per hour
About Us
Elite Collection Services LLC was started in 2012 and created for the purpose of collecting past due accounts for Multi-Family & Single-Family Property Management Companies & Landlords. In 2019, Elite Collection Services LLC was converted to Elite Recovery Group LLC.
With tenure in the collections industry, Elite has developed a systematic approach for collecting debts from consumers and recovering lost revenue for our clients. We pride ourselves on our ability to adapt to change and continually provide satisfactory results which to us, is exceeding far above industry standard expectations while following local, state and federal collection laws.
Our agency understands the collection industry and we know our clients expect results.
What sets us apart from other agencies? Elite separates itself by processing and working each account thoroughly and attempting to work with consumers on an individual case by case scenario. We do not have a set and done criteria for balances and understand that every account is unique and different. We possess the ability to work with consumers in a firm and professional manner while abiding by FDCPA guidelines that govern our industry.
Finally, we know that trust with clients is built through transparency, integrity and follow through. Elite has a proven track record of providing superior customer service, follow ups, reports and results and we are grateful that our clients entrust our agency with their collection needs.
(if you already have a resume on Indeed)